Effects of Excellence Management on Organization Success of Thai Automotive Industry

Abstract

The purpose of this study is to study the effects of excellence management on organization success of Thai automotive industry. Data were collected from 162 of industry executives in Thailand and questionnaires were used as a tool and statistic in analyzing. The Statistics used for analyzing the data were multiple correlation analysis and multiple regression analysis. Results revealed that : 1) excellence management in innovation has a positive relationship and impact on organizational success 2) excellence management in knowledge management has a positive relationship and impact on organizational success and 3) excellence management in information technology has a positive relationship and impact on organizational success. Therefore, the automotive industry should focus on knowledge management, by which organizations should support employees’ continuous self-development, and there must be occurrences of exchanging knowledge within the organization. In addition, organizations should focus on the use of information data to be used in analysis, processing, and helping making investment decisions, or for developing various tasks, so that organizations can respond to unpredictable changes and information technology. The organization should promote the use of modern information technology to help enhance processes, procedures, methods, or any various processes in the work of employees. In addition, there should be promotion on the applications of programs in facilitating communication and coordination both internal and external, to continuously develop technology knowledge.