Human Resource Diversity Orientation Strategy and Firm Success: An Empirical Investigation of Electronic Parts Businesses in Thailand
Abstract
In the era of globalization, there are many diversifications in the organization. Human resource diversity orientation strategy has been recognized as one important key strategy which influences firm success. The main purpose of this study was to investigate the relationship between dimensions of human resource diversity orientation strategy (HRDOS) and firm success. The 137 electronic parts businesses in Thailand were chosen as the sample of the study. The multiple regression analysis was used for hypothesis testing. The results indicated that knowledge orientation exchange has a positive influence on sustainable competitiveness. Some dimensions of HRDOS (idea-challenging encouragement and teamwork value enhancement) have a positive influence on firm success. Moreover, sustainable competitiveness has a positive influence on firm success. Contributions, conclusion, and suggestions for directions of the future are also described.
References
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Balkyte, A., & Tvaronaviciene, M. (2010). Perception of competitiveness in the context of sustainable development: facets of “sustainable competitiveness”. Journal of Business Economics and Management, 11(2), 341-365.
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Byrne, Z. S., & LeMay, E. (2006). Different media for organizational communication: perceptions of quality and satisfaction. Journal of Business and Psychology, 21(2), 149-173.
Cantner, U., & Joel, K. (2011). Network position, absorptive capacity and firm success. IUP Journal of Knowledge Management, 9(1), 1-23.
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Castka, P., Bamber, C. J., Sharp, J. M., & Belohoubek, P. (2001). Factors affecting successful implementation of high performance teams. Team Performance Management: An International Journal, 7(7/8), 123-134.
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Kang, S. C., Morris, S. S., & Snell, S. .A. (2007). Relational archetypes, organizational learning, and value creation: Extending the human resource architecture. Academy of Management Review, 32(1), 236–257.
Kankanhalli, A., Lee, O. K., & Lim, K. H. (2011). Knowledge reuse through electronic repositories: A study in the context of customer service support. Information and Management, 48(2), 106–113.
Kim, H. K., Lee, U. H., & Kim, Y. H. (2015). The effect of workplace diversity management in a highly male-dominated culture. Career Development International, 20(3), 259-272.
Kiziloglu, M. (2015). The effect of organizational learning on firm innovation capability: an investigation in the banking sector. Global Business and Management Research, 7(3), 17-33.
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Lauring, J., & Selmer, J. (2012). Knowledge sharing in diverse organizations. Human Resource Management Journal, 22(1), 89-105.
Lei, D. H., Michael, A., & Bettis, R. (1996). Dynamic core competences through meta-learning and strategic context. Journal of Management, 22(4), 549-569.
Leonard‐Barton, D. (1992). Core capabilities and core rigidities: A paradox in managing new product development. Strategic Management Journal, 13(1), 111-125.
Lin, H. F. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions. Journal of Information Science, 33(2), 135-149.
Maltz, A. C., Shenhar, A. J., & Reilly, R. R. (2003). Beyond the balanced scorecard: Refining the search for organizational success measures. Long Range Planning, 36(2), 187-204.
McAdam, R., & McClelland, J. (2002). Sources of new product ideas and creativity practices in the UK textile industry. Technovation, 22(2), 113-121.
McClough, A. C., & Rogelberg, S. G. (2003). Selection in teams: An exploration of the teamwork knowledge, skills, and ability test. International Journal of Selection and Assessment, 11(1), 56-66.
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Rasiah, R. (2004). Exports and technological capabilities: A study of foreign and local firms in the electronics industry in Malaysia, the Philippines and Thailand. The European Journal of Development Research, 16(3), 587-623.
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Urbsiené, L. (2011). The concept of globalization: Contemporary approaches. Business Theory and Practice, 12(3), 203-214.
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Walter, A., Ritter, T., & Gemünden, H. G. (2001). Value creation in buyer–seller relationships: Theoretical considerations and empirical results from a supplier's perspective. Industrial Marketing Management, 30(4), 365-377.
Wang, S. & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115–131.
Watson, S., & Hewett, K. (2006). A multi-theoretical model of knowledge transfer in organizations: determinants of knowledge contribution and knowledge reuse. Journal of Management Studies, 43(2), 141–173.
Weerawardena, J. (2003). The role of marketing capability in innovation-based competitive strategy. Journal of Strategic Marketing, 11(1), 15-35.
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Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 3(1), 107-136.
Alipour, F., Idris, K., & Karimi, R. (2011). Knowledge creation and transfer: Role of learning organization. International Journal of Business Administration, 2(3), 61-67.
April C., Wan. J., & Chun H. T. (2005). Relationship between strategic human resource management and firm performance: A contingency perspective. International Journal of Manpower, 26(5), 434-449.
Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396-402.
Baker, D. P., Day, R., & Salas, E. (2006).Teamwork as an essential component of high-reliability organizations. Health Services Research, 41(4), 1576-1598.
Balkyte, A., & Tvaronaviciene, M. (2010). Perception of competitiveness in the context of sustainable development: facets of “sustainable competitiveness”. Journal of Business Economics and Management, 11(2), 341-365.
Benito-Bilbao, J., Sánchez-Fuente, F., & Otegi-Olaso, J. R. (2015). Mapping the connection between knowledge transfer and firm competitiveness: An empirical research in the Basque country. Journal of Technology Management & Innovation, 10(4), 45-56.
Best, A., & Holmes, B. (2010). Systems thinking, knowledge and action: Towards better models and methods. Evidence & Policy: A Journal of Research, Debate and Practice, 6(2), 145-159.
Byrne, Z. S., & LeMay, E. (2006). Different media for organizational communication: perceptions of quality and satisfaction. Journal of Business and Psychology, 21(2), 149-173.
Cantner, U., & Joel, K. (2011). Network position, absorptive capacity and firm success. IUP Journal of Knowledge Management, 9(1), 1-23.
Cascio, W. F. (2006). Managing Human Resources. 7th ed. Boston: McGraw-Hill Irwin.
Castka, P., Bamber, C. J., Sharp, J. M., & Belohoubek, P. (2001). Factors affecting successful implementation of high performance teams. Team Performance Management: An International Journal, 7(7/8), 123-134.
Cefis, E., & Marsili, O. (2005). A matter of life and death: Innovation and firm survival. Industrial and Corporate Change, 14(6), 1167-1192.
Chua, R. Y. J., Morris, M. W., & Ingram, P. (2010). Embeddedness and new idea discussion in professional networks: The mediating role of affect‐based trust. The Journal of Creative Behavior, 44(2), 85-104.
Colbert, B. A. (2004). The complex resource-based view: Implications for theory and practice in strategic human resource management. Academy of Management Review, 29(3), 341-358.
Cummings, J. N. (2004). Work groups, structural diversity, and knowledge sharing in a global organization. Management Science, 50(3), 352-364.
DeSarbo, W. S., DiBenedetto, C. A., & Song, M. (2007). A heterogeneous resource based view for exploring relationships between firm performance and capabilities. Journal of Modeling in Management, 2(2), 103-130.
Dhurup, M., Surujlal, J., & Kabongo, D. M. (2016). Finding synergic relationships in teamwork, organizational commitment and job satisfaction: A case study of a construction organization in a developing country. Procedia Economics and Finance, 35, 485-492.
Donsophon, K., Jhundra-indra, P., & Raksong, S. (2015). A conceptual model of managerial professionalism strategy and firm success. Academy of Strategic Management Proceedings, 14(2), 59-76.
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10), 1105-1121.
Eliasa, E. I. (2014). Increasing values of teamwork and responsibility of the students through games: Integrating education character in lectures. Procedia-Social and Behavioral Sciences, 123, 196-203.
Ely, R. J., & Thomas, D. A. (2001). Cultural diversity at work: The effects of diversity perspectives on work group processes and outcomes. Administrative Science Quarterly, 46(2), 229-273.
Fink, J. S., Pastore, D. L., & Riemer, H. A. (2001). Do differences make a difference? Managing diversity in division IA intercollegiate athletics. Journal of Sport Management, 15, 10-50.
Florida, R. (2003). Entrepreneurship, creativity and regional economic growth. The Emergence of Entrepreneurship Policy, 20(1), 39-58.
Girish, V. G. (2015). Diversity and organizational justice: The mediating role of diversity management. American International Journal of Social Science, 4(1) February, 64-72.
Gomez-Mejia, L. R., Balkin, D. B., & Cardy, R. L. (2007). Managing Human Resources (5th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Grandi, A., & Grimaldi, R. (2005). Academics' organizational characteristics and the generation of successful business ideas. Journal of Business Venturing, 20(6), 821-845.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed.). New Jersey: Pearson Prentice Hall.
Hoegl, M., & Gemuenden, H. G. (2001). Teamwork quality and the success of innovative projects: A theoretical concept and empirical evidence. Organization Science, 12(4), 435-449.
Holladay, C. L., Knight, J. L., Paige, D. L., & Quiñones, M. A. (2003). The influence of framing on attitudes toward diversity training. Human Resource Development Quarterly, 14(3), 245-263.
Howell, J. M., & Boies, K. (2004). Champions of technological innovation: The influence of contextual knowledge, role orientation, idea generation, and idea promotion on champion emergence. Leadership Quarterly, 15, 123-143.
Intarapanich, S., & Ussahawanitchakit, P. (2011). Dynamic technology capability, firm competitiveness enhancement, and organizational stability: Evidence from it business in Thailand. Journal of International Business and Economics, 11(4), 93-120.
Ivancevich, J. M. (2007). Human Resource Management (10th ed.). Boston: McGraw-Hill Irwin.
Jaskyte, K. (2008). Employee creativity in US and Lithuanian nonprofit organizations. Nonprofit Management and Leadership, 18(4), 465-483.
Johannessen, J., & Olsen, B. (2003). Knowledge management and sustainable competitive advantages: The impact of dynamic contextual training. International Journal of Information Management, 23(4), 277-289.
Kalev, A., Dobbin, F., & Kelly, E. (2006). Best practices or best guesses? Assessing the efficacy of corporate affirmative action and diversity policies. American Sociological Review, 71(4), 589-617.
Kang, S. C., Morris, S. S., & Snell, S. .A. (2007). Relational archetypes, organizational learning, and value creation: Extending the human resource architecture. Academy of Management Review, 32(1), 236–257.
Kankanhalli, A., Lee, O. K., & Lim, K. H. (2011). Knowledge reuse through electronic repositories: A study in the context of customer service support. Information and Management, 48(2), 106–113.
Kim, H. K., Lee, U. H., & Kim, Y. H. (2015). The effect of workplace diversity management in a highly male-dominated culture. Career Development International, 20(3), 259-272.
Kiziloglu, M. (2015). The effect of organizational learning on firm innovation capability: an investigation in the banking sector. Global Business and Management Research, 7(3), 17-33.
Kossek, E. E., Lobel, S. A., & Brown, J. (2005). Human resource strategies to manage workforce diversity. Handbook of workplace diversity, Thousand Oaks, CA: Sage Publications.
Lauring, J., & Selmer, J. (2012). Knowledge sharing in diverse organizations. Human Resource Management Journal, 22(1), 89-105.
Lei, D. H., Michael, A., & Bettis, R. (1996). Dynamic core competences through meta-learning and strategic context. Journal of Management, 22(4), 549-569.
Leonard‐Barton, D. (1992). Core capabilities and core rigidities: A paradox in managing new product development. Strategic Management Journal, 13(1), 111-125.
Lin, H. F. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions. Journal of Information Science, 33(2), 135-149.
Maltz, A. C., Shenhar, A. J., & Reilly, R. R. (2003). Beyond the balanced scorecard: Refining the search for organizational success measures. Long Range Planning, 36(2), 187-204.
McAdam, R., & McClelland, J. (2002). Sources of new product ideas and creativity practices in the UK textile industry. Technovation, 22(2), 113-121.
McClough, A. C., & Rogelberg, S. G. (2003). Selection in teams: An exploration of the teamwork knowledge, skills, and ability test. International Journal of Selection and Assessment, 11(1), 56-66.
Meyskens, M., & Carsrud, A. L. (2013). Nascent green-technology ventures: A study assessing the role of partnership diversity in firm success. Small Business Economics, 40(3), 739-759.
Mol, M. J., Pauwels, P., Matthyssens, P., & Quintens, L. (2004). A technological contingency perspective on the depth and scope of international outsourcing. Journal of International Management, 10(2), 287-305.
Mulder, M., Weigel, T., & Collins, K. (2007). The concept of competence in the development of vocational education and training in selected EU member states: A critical analysis.
Journal of Vocational Education and Training, 59(1), 67-88.
Muller, M., & Siebenhuner, B. (2007). Policy instruments for sustainability oriented organization learning. Business Strategy and the Environment, 16, 232-245.
Muthusamy, S. K., & White, M. A. (2005). Learning and knowledge transfer in strategic alliances: A social exchange view. Organization Studies, 26(3), 415–441.
Naidoo, V. (2010). Firm survival through a crisis: The influence of market orientation, marketing innovation and business strategy. Industrial Marketing Management, 39, 1311-1320.
Nemeth, C. J., Personnaz, B., Personnaz, M., & Goncalo, J. A. (2004). The liberating role of conflict in group creativity: A study in two countries. European Journal of Social Psychology, 34(4), 365-374.
Nikolowa, R. (2014). Developing new ideas: Spin-outs, spinoffs, or internal divisions. Journal of Economic Behavior & Organization, 98, 70-88.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric Theory. 3rd ed. New York: McGraw-Hill.
Pitts, D. W., & Wise, L. R. (2010). Workforce diversity in the new millennium: Prospects for research. Review of Public Personnel Administration, 30(1), 44-69.
Pongpearchan, P., & Ussahawanitchakit, P. (2011). Strategic entrepreneurship management competency and firm success: A comparative study of SMEs in auto and electronic parts in Thailand. International Journal of Business Strategy, 11(2), 197-227.
Quinn, J. B. (1999). Strategic outsourcing: Leveraging knowledge capabilities. Sloan Management Review, 40, 9-21.
Rasiah, R. (2003). Foreign ownership, technology and electronics exports from Malaysia and Thailand. Journal of Asian Economics, 14(5), 785-811.
Rasiah, R. (2004). Exports and technological capabilities: A study of foreign and local firms in the electronics industry in Malaysia, the Philippines and Thailand. The European Journal of Development Research, 16(3), 587-623.
Rego, A., Sousa, F., Pina e Cunha, M., Correia, A., & Saur-Amaral, I. (2007). Leader self-reported emotional intelligence and perceived employee creativity: An exploratory study. Creativity and Innovation Management, 16(3), 250–264.
Reinholt, M. I. A., Pedersen, T., & Foss, N. J. (2011). Why a central network position isn’t enough: The role of motivation and ability for knowledge sharing in employee networks. Academy of Management Journal, 54(6), 1277-1297.
Rodolfa, E., Bent, R., Eisman, E., Nelson, P., Rehm, L., & Ritchie, P. (2005). A cube model for competency development: Implications for psychology educators and regulators. Professional Psychology: Research and Practice, 36(4), 347-354.
Rothaermel, F. T., & Deeds, D. L. (2006). Alliance type, alliance experience and alliance management capability in high-technology ventures. Journal of Business Venturing, 21(4), 429-460.
Ruiz Moreno, A., García Morales, V., & Lloréns Montes, F. (2005). Learning during the quality management process: Antecedents and effects in service firms. Industrial Management & Data Systems, 105(8), 1001-1021.
Shen, J., Chanda, A., D'netto, B., & Monga, M. (2009). Managing diversity through human resource management: An international perspective and conceptual framework. The International Journal of Human Resource Management, 20(2), 235-251.
Singh, B., & Winkel, D. E. (2012). Racial differences in helping behaviors: The role of respect, safety, and identification. Journal of Business Ethics, 106(4), 467-477.
Soni, V. (2000). A twenty-first-century reception for diversity in the public sector: A case study. Public Administration Review, 60(5), 395-408.
Sunthonkanokpong, W., Jitgarun, K., & Chaokumnerd, W. (2011). Competence development in the electronics industry in Thailand. Research and Practice in Human Resource Management, 19(1), 53-68.
Urbsiené, L. (2011). The concept of globalization: Contemporary approaches. Business Theory and Practice, 12(3), 203-214.
Wagner, H. T., & Weitzel, T. (2006). Operational IT business alignment as the missing link from it strategy to firm success. AMCIS 2006 Proceedings, 74, 570-578.
Walter, A., Ritter, T., & Gemünden, H. G. (2001). Value creation in buyer–seller relationships: Theoretical considerations and empirical results from a supplier's perspective. Industrial Marketing Management, 30(4), 365-377.
Wang, S. & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115–131.
Watson, S., & Hewett, K. (2006). A multi-theoretical model of knowledge transfer in organizations: determinants of knowledge contribution and knowledge reuse. Journal of Management Studies, 43(2), 141–173.
Weerawardena, J. (2003). The role of marketing capability in innovation-based competitive strategy. Journal of Strategic Marketing, 11(1), 15-35.
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30-07-2018
How to Cite
Rattanaborworn, jirayu, Ussahawanitchakit, P., & Pratoom, K. (2018). Human Resource Diversity Orientation Strategy and Firm Success: An Empirical Investigation of Electronic Parts Businesses in Thailand. Journal of Accountancy and Management, 10(2), 89–108. Retrieved from https://so02.tci-thaijo.org/index.php/mbs/article/view/235663
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