Creativity in operation and Service Quality of Supporting Staff of Mahasarakham University

Abstract

This study aimed to examine the Creativity in operation and Service Quality of Supporting Staff of  Mahasarakham University by collecting data from 233 Supporting Staff of Mahasarakham University and using a questionnaire as an instrument. The statistics used for analyzing the collected data were multiple correlation analysis and multiple regression analysis. The results reveal that Creativity in operation in the aspects of ability to present  ideas, innovation creation and solving  situational  problems had positive relationships with and effected on the service quality. Which the creativity in  operation will help develop the organization. To raise the level of competitiveness and changes create credibility. And recognize the quality of teaching and management of support staff and is the goal of the development of  Mahasarakham University's relationship with the public. Create a good quality of service and be recognized for educational management capabilities.   As well as the ability to produce graduates to serve the society, community and nation effectively. To create popularity and students choose to study more continuously. In order to receive the trust, trust and acceptance from graduates and parents clearly.