A Multicultural Society Management System for Schools under the Office of the Primary Educational Service Area in Chiang Mai Province
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Abstract
This qualitative study aimed to: (1) synthesize and validate the key components of multicultural society management; (2) examine the current conditions, challenges, and factors contributing to the effective management of multicultural societies in primary schools; and (3) develop a multicultural society management system for schools under the Office of the Primary Educational Service Area in Chiang Mai Province. The key informants consisted of 43 experts in relevant fields. The research instruments included a synthesis table, a confirmation form, a semi-structured interview form, a system verification form, and an evaluation form. Data were analyzed using frequency, percentage, mean, standard deviation, and content analysis. The findings revealed that: (1) the validated framework for multicultural society management in schools comprised six key components and 38 sub-components; (2) primary schools have integrated multicultural perspectives into their curricula and extracurricular activities; however, challenges remain in teacher competency, intercultural communication, and the integration of multicultural perspectives into classroom practices. Key factors contributing to successful multicultural society management include adaptable curricula, community collaboration, and government support; and (3) based on system theory and the Input–Process–Output (IPO) model, the proposed multicultural society management system for schools under the Office of the Primary Educational Service Area in Chiang Mai Province comprises six aspects: (1) integration of multicultural instruction, (2) professional development in multicultural education, (3) intercultural communication in education, (4) promotion of community participation, (5) effective management of multicultural environments, and (6) multicultural evaluation in educational management. The proposed system achieved an accuracy rate of 92.20% and an appropriateness rating of 96.44%. Its feasibility and overall utility were both evaluated at the highest level.
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