Conflict management in the digital era by school administrators In Nakon Sawan primary educational service area office 1 according to the four noble truths.

Abstract

This Research Article objectives of study were as follows: 1) to examine the management of conflict in the digital era by school administrators in Nakhon Sawan Primary Educational Service Area 1; 2) to explore guidelines for conflict management in the digital era by school administrators in Nakhon Sawan Primary Educational Service Area 1, based on the Four Noble Truths (Ariyasacca); and 3) to assess the effectiveness of guidelines for conflict management in the digital era by school administrators in Nakhon Sawan Primary Educational Service Area 1, based on the Four Noble Truths (Ariyasacca). The study employed a mixed-methods approach, collecting quantitative data from a sample of 297 school administrators and teachers within Nakhon Sawan Primary Educational Service Area 1, with the sample size determined using the Krejcie and Morgan table. A questionnaire was developed to evaluate issues related to conflict management in the digital era, with consistency values ranging from 0.66 to 1.00 and a reliability coefficient of 0.75. Descriptive statistical methods, including percentage, mean, and standard deviation, were used to analyze the data.From the study, the following results were found:1) The overall of conflict management in the digital era by school administrators in Nakhon Sawan Primary Educational Service Area 1 was rated at a high level. The area with the highest average score was collaboration, which was rated as high (  = 3.90, S.D. = 0.84). This was followed by compromise, which also received a high rating (  = 3.87, S.D. = 0.93). The area with the lowest average score was competition, which was still rated at a high level (  = 3.60, S.D. = 0.99). 2) The guidelines for conflict management in the digital era by school administrators in Nakhon Sawan Primary Educational Service Area 1, based on the Four Noble Truths (Ariyasacca), are as follows: (1) Competition, in which administrators should be open to receiving feedback from teachers and staff in order to comprehend the limitations and concerns of all parties involved. Furthermore, administrators should encourage the dissemination of accomplishments via digital platforms, which will contribute to the school's efficient and sustainable development; (2) Collaboration, in which administrators are encouraged to use polite and inspiring language, while avoiding actions that could cause discomfort among staff members. They should also facilitate meetings where all individuals are given equal opportunities to voice their opinions, as this will foster cooperation and promote effective teamwork; (3) Compromise, in which administrators are advised to utilize AI tools to analyze credible and verifiable data, which will enable a clear understanding of the issues at hand. his will allow them to select appropriate solutions and set clear goals for creating cooperation, leading to increased efficiency within the organization; (4) Avoidance, in which administrators should consistently monitor information flow and encourage the reporting of misinformation through designated channels. This will help maintain confidence in the management of accurate data and ensure the systematic resolution of conflicts; and (5) Reconciliation, in which administrators are encouraged to recognize the significance of communication in fostering mutual understanding and reconciliation within the organization. Moreover, they should leverage AI to draft clear, impartial messages, which will enhance management effectiveness and reduce conflicts. And 3) The evaluation results of conflict management in the digital era by school administrators in Nakhon Sawan Primary Educational Service Area 1, based on the Four Noble Truths (Ariyasacca), indicated a high level of performance overall ( = 3.74, S.D. = 0.97). Specifically, the evaluation showed high levels in the following areas: accuracy (  = 3.63, S.D. = 0.98), feasibility (  = 3.74, S.D. = 0.93), propriety (  = 3.80, S.D. = 0.95), and utility (  = 3.82, S.D. = 1.02).