A Management Model Using Total Quality Management Process in Conjunction with Professional Learning Communities to Enhance Active Learning Management Capabilities for Teachers at Lansai Phittayakom School, Secondary Educational Service Area Office Surin

Abstract

This article aimed to study the current situation and needs, to develop, to implement, and to evaluate a management model using quality management processes in conjunction with professional learning communities to enhance active learning management capabilities. The sample used in this study consisted of 23 teachers from Lansai Phittayakhom School, selected through purposive sampling. The research instruments included questionnaires on current situation and needs, the model, an assessment form for active learning management capabilities, and a model evaluation form. Data were analyzed using content analysis, mean, and standard deviation. The research findings revealed that: 1) The overall current situation was at a moderate level of implementation, and the overall needs were at the highest level. 2) The model consisted of 5 components: principles of the model, objectives of the model, content of the model, processes of the model, and measurement and evaluation of the model. It incorporated the PDSA quality management process, with each step integrating professional learning community elements including: shared vision and goals, collaborative teamwork, sharing and exchanging learning practices, reflective dialogue and coaching, application of knowledge and improvement, and community support. The model demonstrated feasibility and appropriateness at the highest level. 3) After implementing the model, active learning management capabilities were at the highest level. 4) The evaluation results of the model in terms of feasibility, appropriateness, accuracy and comprehensiveness, and usefulness were overall at the highest level.