Modern Public Administration Towards Becoming a Smart City with Innovation and Technology of Chachoengsao Province

Abstract

This research objectives were 1) to analyze the current state of modern public administration becoming a smart city with innovation and technology, 2) to study the problems and obstacles of modern public administration becoming a smart city with innovation and technology, and 3) to propose the guidelines for modern public administration becoming a smart city with innovation and technology of Chachoengsao Province. The research was qualitative.  The key informants in this study were government administrators, government officials, private sector executives, and 20 academics by a purposive selection. The research tool was a structured interview.  Data were analyzed by a descriptive summary. The results found that

          1) The current state of modern public administration  becoming a smart city with innovation and technology of Chachoengsao Province included integration, developed new platforms to support public services, develop personnel potential, strengthen the openness of information to the public as an organizational culture, and changed the culture of the organization to be flexible, stimulated personnel to be more creative,

2) The problems and obstacles of modern public administration becoming a smart city with innovation and technology of Chachoengsao Province was found that public sector personnel still lack enthusiasm for self-development, and lacked of skills in digital technology.  Data from government agencies were still unable to be linked into unity, having a limited budget.  The system and culture of government work was not conducive to modern public administration and some executives still do not realize the importance of technology,

3) The guidelines for modern public administration becoming a smart city with innovation and technology of Chachoengsao Province was found that they should be integrated and worked together more, developed the potential of government personnel in technology. Organizational executives must create an atmosphere and conditions that were conducive to becoming a digital organization. Technology and innovation were procured to improve work, including improving the service to be comprehensive at a single point.