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The government has a policy for Krabi Province to be a pilot area for the community building project of coexistence. The Office of Social Development and Human Security selected Plai Phraya Sub-District Municipality, Krabi province based on its potential for improvement. The purpose of this project is to empower the people in the community, especially the disabled and the elderly through the implementation of facilities that are accessible and can support a wide variety of needs. This research aims to study the current physical environment in the government area of Plai Phraya Sub-district Municipality Krabi province and suitable and appropriate design ideas for the people of the government area as well as propose guidelines for improving the design. Tools used in the research were site observation for evaluating the physical environment and facilities for the elderly, the disabled, and the general population in the area. Semi-structural interviews were conducted along with non-participatory observation about attitudes and behavior of citizens and government officials according to the Universal Design concept. The collection of physical data was performed by taking photos and surveying and the results revealed that there are facilities for the elderly and people in Plai Phraya Subdistrict Municipality Office Building and the Public Service Center Building. There are, however, key factors to take into consideration. Firstly, their numbers are lower than the minimum requirements by the ministerial regulation, and, secondly, there is a lack of understanding amongst the citizens which impedes the progression of the development and improvement of the area. The research concludes that the environment and facilities must be designed to be equitable, comfortable, secure, independent, comfortable, and private. In this case, there are limitations of the original building and location conditions which will be a difficult design hurdle to overcome. However, corporate culture characteristics may prove useful in reducing this obstacle.
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