Flexible Workplace: Benefits and Concerns in Facilities Management

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Chaiwat Riratanaphong


Change in organization is inevitable. In a workplace, an office worker is relating to an organization
in a new way. The growth of business and economy has highly influenced upon the increasing cost of real
estate. Many companies cannot afford office space rent, which becomes the second highest cost of total
expenses. Furthermore, changes in organizational work pattern, people lifestyle and technological development
also influence upon new expectations of the office’s physical environment. Through reviewing driving forces
and a number of cases, potential benefits and concerns of flexible workplace are identified together with
proposition of critical roles of facilities managers regarding the changing ways of working. This paper aims
to examine the ways of achieving high performance workplace and the implication to facilities management
in the context of flexible workplace.


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