The Mediating Role of Job Performance: The Impact of Organizational Culture on Job Satisfaction
Main Article Content
Abstract
This study aimed to explore the relationship between organizational culture (OC), job performance (JP), and job satisfaction (JS). Based on social exchange theory and human resource management theory, four research objectives are proposed: 1) explore the positive impact of organizational culture on employee job performance; 2) explore the positive impact of job performance on job satisfaction; 3) explore the positive impact of organizational culture on job satisfaction; 4) explore the mediating role of job performance in the transmission of the impact of organizational culture on job satisfaction. Using quantitative research methods, descriptive statistics and analysis were conducted on survey data from 400 employees in the food industry of private enterprises in Sichuan Province through the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. This process validated the theoretical framework and hypothesized relationships. The research results found that organizational culture has a positive impact on both employee job performance and job satisfaction and significantly affects job satisfaction through job performance, confirming that job performance plays a mediating role between organizational culture and job satisfaction. These findings provide valuable empirical support for business management practices, facilitating the sustainable development of enterprises.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Views and opinions appearing in articles in the Journal of Arts of Management It is the responsibility of the author of the article. and does not constitute the view and responsibility of the editorial team I agree that the article is copyright of the Arts and Management Journal.
References
Abdirahman, H.I.H, Najeemdeen, I.S., Abidemi, B.T., & Ahmad, R.B. (2018). The relationship between job satisfaction, work-life balance and organizational commitment on employee performance. IOSR Journal of Business and Management (IOSR-JBM), 20(5), 76-81. DOI: 10.9790/487X-2005077681
Al-Shammari, E. T. (2021). Investigation of factors affecting employee satisfaction of IT sector. International Journal of Advanced Computer Science and Applications, 12(2). DOI: 10.14569/IJACSA.2021.0120233
Alvesson, M. (2012). Understanding organizational culture. Understanding Organizational Culture, 1-248.
Alvesson, M., & Sveningsson, S. (2015). Changing organizational culture: Cultural change work in progress: Routledge.
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273.
Borman, W. C., & Motowidlo, S. J. (2014). Task performance and contextual performance: The meaning for personnel selection research. Organizational Citizenship Behavior and Contextual Performance: A Special Issue of Human Performance, 10(2), 99-109.
Bratton, J., Gold, J., Bratton, A., & Steele, L. (2021). Human resource management: Bloomsbury Publishing.
Campbell, B. A., Coff, R., & Kryscynski, D. (2012). Rethinking sustained competitive advantage from human capital. Academy of Management Review, 37(3), 376-395.
Çimen, B., & Karadag, E. (2019). Spiritual leadership, organizational culture, organizational silence and academic success of the school = Ruhsal Liderlik, Örgüt Kültürü, Örgütsel Sessizlik ve Okulun Akademik Basarisi. Educational Administration: Theory & Practice, 25(1), 1-50.
Cohen, J. (2013). Statistical power analysis for the behavioral sciences: Academic press.
Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479-516.
Denison, D. R. (1990). Corporate culture and organizational effectiveness. John Wiley & Sons.
Eric, C. (2021). The effect of organizational culture on job performance: Examining the roles of organizational commitment, perception of organizational politics and leadership styles. Jiangsu University.
Ertosun, O. G., & Adiguzel, Z. (2018). Leadership, personal values and organizational culture. In Book: Strategic design and innovative thinking in business operations (pp. 51-74). DOI: 10.1007/978-3-319-77622-4_3
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
Fu, A., & Lian, H. (2024). Continuing the Struggle for Forty Years, Bravely Moving Forward to the Future. China Food Newspaper. https://baijiahao.baidu.com/s?id=1789495739616897967&wfr=spider&for=pc
Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.) Pearson Education.
Hair, J.F., Hult, G.T.M., Ringle, C.M., & Sarstedt, M. (2017). A primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). Sage Publishing.
Hair, J.F., Risher, J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. DOI:10.1108/EBR-11-2018-0203
Han, Y., Liao, J. Q., & Long, L. (2007). Construction and Empirical Study of Employee Job Performance Structure Model. J. Manag. Sci, 10, 62-77.
Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: updated guidelines. Industrial management data systems, 116(1), 2-20.
Ilham, R. (2018). The impact of organizational culture and leadership style on job satisfaction and employee performance. Journal of Advanced Management Science, 6(1), 50-53.
Johnson, D. R., & Young, R. (2011). Toward best practices in analyzing datasets with missing data: Comparisons and recommendations. Journal of Marriage and Family, 73(5), 926-945.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376.
Li, S., Zhang, H., Zhu, L., Qin, Y., Ma, W., & Ma, L. (2015). Study on the current situation of work stress and job satisfaction of general practitioners and its influencing factors. Chinese General Practice, 18(4), 387.
Locke, E. A., & Latham, G. P. (2013). Goal setting theory: The current state. In New developments in goal setting and task performance (pp. 623-630). Routledge.
Lu, J., & Shi, K. (2001). The evaluation structure and methods of job satisfaction. China Human Resources Development, 1, 15-17.
Lubis, F. R., & Hanum, F. (2020, 2020). Organizational culture.
Marques-Quinteiro, P., Ramos-Villagrasa, P. J., Passos, A. M., & Curral, L. (2015). Measuring adaptive performance in individuals and teams. Team Performance Management, 21(7/8). DOI: 10.1108/TPM-03-2015-0014.
Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. A. (2017). Human resource management. Cengage learning.
Nwibere, B. M. (2013). The influence of corporate culture on managerial leadership style: The Niigerian experience. International Journal of Business & Public Administration, 10(2), 166.
Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics and Business, 7(8), 577-588.
Pulakos, E. D., Hanson, R. M., Arad, S., & Moye, N. (2015). Performance management can be fixed: An on-the-job experiential learning approach for complex behavior change. Industrial and Organizational Psychology, 8(1), 51-76.
Purwoharsojo, P., Darma, D. C., & Mirwansyah, D. (2020). Exploration of leadership, organizational culture, job satisfaction, and employee performance. Technium Social Sciences Journal, 6, 116-130. DOI: 10.47577/tssj.v6i1.242
Putra, A. R., Hariani, M., Nurmalasari, D., Irfan, M., & Al Hakim, Y. R. (2020). Role of Work Environment and Organizational Culture to Job Performance. Journal of Islamic Economics Perspectives, 1(2), 1-13.
Sarstedt, M., Hair Jr, J. F., Cheah, J.-H., Becker, J.-M., & Ringle, C. M. (2019). How to specify, estimate, and validate higher-order constructs in PLS-SEM. Australasian Marketing Journal, 27(3), 197-211.
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). John Wiley & Sons.
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607.
Shahzad, F., Luqman, R. A., Khan, A. R., & Shabbir, L. (2012). Impact of organizational culture on organizational performance: An overview. Interdisciplinary Journal of Contemporary Research in Business, 3(9), 975-985.
Sharma, G., & Good, D. (2013). The work of middle managers: Sensemaking and sensegiving for creating positive social change. The Journal of Applied Behavioral Science, 49(1), 95-122.
Shu, X. R. (2016). The relationship between job satisfaction, work stress, and job performance among employees in pharmaceutical research and development outsourcing organizations[Doctoral dissertation, Tianjin University].
Sirait, L., Junaedi, A. T., Purwati, A. A., & Deli, M. M. (2022). Leadership style, motivation, and organizational culture on job satisfaction and teacher performance. Journal of Applied Business and Technology, 3(2), 115-129.
Stone, M. (1974). Cross-validatory choice and assessment of statistical predictions. Journal of the Royal Statistical Society: Series B (Methodological), 36(2), 111-133.
Tsai, Y. (2011). Relationship between organizational culture, leadership behavior and job satisfaction. BMC Health Services Research, 11(1), 1-9.
Wen, Z. Y. (2005). A four-factor model of job performance structure. Journal of Capital Normal University (Social Sciences Edition), (5), 105-111.
Yue, Y., & Yang, Y. (2023, May 29). Sichuan's food industry achieved operating income of 855.5 billion yuan in 2022. China News Service. https://baijiahao.baidu.com/s?id=1767226356575205138&wfr=spider&for=pc
Zhang, S., & Liao, J. (2007). Study on the impact of various dimensions of employee job satisfaction on overall satisfaction. Science of Science and Management of S&T, 28(8), 184-188.
Zokaei, A., Ziapour, A., & Kianipour, N. (2016). Evaluation of relationship between organizational culture and job satisfaction among employee of Kermanshah University of Medical Sciences. Soc Sci, 11, 4005-4012.