The Use of Digital Technology among Elderly People in Songkhla Province

Abstract

This article aims to examine the problems and underlying causes related to the use of digital technology among elderly people in Songkhla Province. The study employed qualitative research methods and collected data through focus group discussions with purposively selected participants, as well as through participatory observation.

The findings can be categorized into three main issues: 1) Knowledge and Understanding: The elderly have difficulty understanding the meaning of symbols on digital devices and lack knowledge on how to use and access beneficial applications or websites. 2) Readiness for Use: They face physical limitations, such as vision problems and slower learning, which contrast with the rapid responsiveness of digital devices. 3) Skills: The elderly lack effective time management skills when using digital devices, often receive and share misinformation, fall victim to online scams, and are susceptible to believing fake news. It was found that the deterioration of physical abilities, particularly impaired vision and slower cognitive processing, were major factors affecting digital technology usage, consistently reflected across all three issues. Additional factors included negative attitudes toward technology, loneliness, and a lack of digital literacy. The findings of this study will support the development of appropriate digital intelligence enhancement programs tailored for the elderly in the area.