ONLINE COUNSELING SERVICE : A NEW DIMENSION OF COUNSELING SERVICE

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Published: Mar 11, 2021
Keywords:
Counseling Service Online Counseling Service Psychology

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Varangkana Somanandana
Lecturer, Faculty of Education (Psychology and Guidance), Kasetsart University, Bangkok
Carlos Boonsupa
Teacher, School Center for Educational Research and Development, Education Administration, Kasetsart University Laboratory, Bangkok
Ploypailin Kamonnawin
Master of Educational (Psychology and Guidance), Kasetsart University, Bangkok

Abstract

Social changes made people in the society face more mental health problems. They tend to be needed counseling services. Providing online counseling is a service that makes clients easy to access, convenient, and flexible. The opinions towards online counseling services from clients found that online counseling is convenient for time allocation, choose a place to talk. The distinctive point of online counseling is the convenience of time and place. However, online counseling still has limitations regarding using some counseling techniques to help counselees to deep explore themselves, diagnosis or dispensing of medication in the case the clients have mental health problems. The outstanding point of online counseling is the convenience, the efficiency of the service is equivalent to that of offline counseling. Including the confidentiality of the counselor as well makes online counseling more popular.

Article Details

Issue
Vol. 15 No. 1 (2021): January - April 2021
Section
Academic Article

บทความทุกเรื่องได้รับการตรวจความถูกต้องทางวิชาการโดยผู้ทรงคุณวุฒิ ทรรศนะและข้อคิดเห็นในบทความวารสารบัณฑิตศึกษา มหาวิทยาลัยราชภัฏวไลยอลงกรณ์ ในพระบรมราชูปถัมภ์ มิใช่เป็นทรรศนะและความคิดของผู้จัดทำจึงมิใช่ความรับผิดชอบของบัณฑิตวิทยาลัย มหาวิทยาลัยราชภัฏวไลยอลงกรณ์ ในพระบรมราชูปถัมภ์ กองบรรณาธิการไม่สงวนสิทธิ์การคัดลอก แต่ให้อ้างอิงแหล่งที่มา

Author Biography

Varangkana Somanandana, Lecturer, Faculty of Education (Psychology and Guidance), Kasetsart University, Bangkok

ภาควิชาจิตวิทยาการศึกษาและการแนะแนว
คณะศึกษาศาสตร์ มหาวิทยาลัยเกษตรศาสตร์
50 ถนนงามวงศ์วาน แขวงลาดยาว เขตจตุจักร กรุงเทพฯ 10900

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