Main Article Content

Varangkana Somanandana
Carlos Boonsupa
Ploypailin Kamonnawin


Social changes made people in the society face more mental health problems. They tend to be needed counseling services. Providing online counseling is a service that makes clients easy to access, convenient, and flexible. The opinions towards online counseling services from clients found that online counseling is convenient for time allocation, choose a place to talk. The distinctive point of online counseling is the convenience of time and place. However, online counseling still has limitations regarding using some counseling techniques to help counselees to deep explore themselves, diagnosis or dispensing of medication in the case the clients have mental health problems. The outstanding point of online counseling is the convenience, the efficiency of the service is equivalent to that of offline counseling. Including the confidentiality of the counselor as well makes online counseling more popular.

Article Details

Academic Article
Author Biography

Varangkana Somanandana, Lecturer, Faculty of Education (Psychology and Guidance), Kasetsart University, Bangkok

คณะศึกษาศาสตร์ มหาวิทยาลัยเกษตรศาสตร์
50 ถนนงามวงศ์วาน แขวงลาดยาว เขตจตุจักร กรุงเทพฯ 10900


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