การวางแผนการบริหารแรงงานต่างวัยในบริบทของกลุ่มแรงงานผู้สูงอายุในภาคธุรกิจ
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เผยแพร่แล้ว:
เม.ย. 30, 2019
คำสำคัญ:
สังคมผู้สูงอายุ การทำงานที่มีสมรรถนะสูง การบริหารพื้นที่ทำงาน การจัดการความรู้
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บทคัดย่อ
จากการที่เป็นสังคมผู้สูงอายุส่งผลให้การจัดการแรงงานจะต้องมีการวางแผนอย่างดีเพื่อให้ การดำเนินธุรกิจมีความอย่างยั่งยืน การจัดการแรงงานไม่ได้เป็นเพียงหน้าที่ของการจัดการทรัพยากรมนุษย์ แต่ควรถูกยกระดับไปอยู่ในระดับยุทธศาสตร์ การวิจัยของเราได้ทำการทบทวนวรรณกรรมและ การหลักฐานทางทฤษฎีเกี่ยวกับการจัดการความหลากหลายของอายุของแรงงาน เพื่อสร้างกรอบแนวคิดที่เกี่ยวข้องกับบุพปัจจัยและปัจจัยที่ตามมา การทดสอบตัวแบบโดยใช้ CBSEM จากกลุ่มตัวอย่าง 300 ชุด ผลการศึกษาพบว่า การวางแผนด้าน "สถานที่ทำงานที่มีสมรรถนะ" และ "การจัดการความรู้" เป็นปัจจัยสองประการที่มีอิทธิพลต่อศักยภาพของชื่อเสียงขององค์กรด้วยระดับนัยสำคัญ โดย "คุณค่าทางวัฒนธรรม" และ "คุณค่าทางสังคม" เป็นตัวส่งผ่านอย่างสมบูรณ์
Article Details
ประเภทบทความ
บทความวิจัย
บทความทุกเรื่องได้รับการตรวจความถูกต้องทางวิชาการโดยผู้ทรงคุณวุฒิ ทรรศนะและข้อคิดเห็นในบทความวารสารบัณฑิตศึกษา มหาวิทยาลัยราชภัฏวไลยอลงกรณ์ ในพระบรมราชูปถัมภ์ มิใช่เป็นทรรศนะและความคิดของผู้จัดทำจึงมิใช่ความรับผิดชอบของบัณฑิตวิทยาลัย มหาวิทยาลัยราชภัฏวไลยอลงกรณ์ ในพระบรมราชูปถัมภ์ กองบรรณาธิการไม่สงวนสิทธิ์การคัดลอก แต่ให้อ้างอิงแหล่งที่มา
เอกสารอ้างอิง
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Bennett, R., & Kottasz, R. (2000). Practitioner perceptions of corporate reputation: An Empirical investigation. Corporate Communications: An International Journal. 5(4), 224-234.
Bock, G. W., & Kim, Y. G. (2002). Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing. Information Resources Management Journal. 15(2), 14-21.
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Dholakia, D. (2005). The social influence of brand community: Evidence from European carclubs. Journal of Marketing. 69(3), 19-34.
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Gartner. (2016). High-performance-workplace. Retrieved from www.gartner.com/it-glossary/high-performance-workplace
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Grubic-Nesic, M. D., & Mitrovic, S. (2014). The influence of demographic and Organizational factors on knowledge sharing among employees in organizations. Tehnicki Vjesnik. 22(4), 1005-1010.
Hedge, J. W., Borman, W. C., & Lammlein, S. E. (2006). The aging workforce: Realities, myths, and implications for organizations. Washington, DC: American Psychological Association.
Hennig-Thurau, T., Malthouse, E. C., Friege, C., Gensler, S., Lobschat, L., Rangaswamy, A., & Skiera, B. (2010). The impact of new media on customer relationships. Journal of Service Research. 13(3), 311-330.
Henkens, K., & Schippers. J. (2012). Active ageing in Europe: the role of organizations. International Journal of Manpower. 33(6), 604-611.
Hewitt, A. (2012). Recognizing the value of older workers. Retrieve from https://states.aarp.org/wp-content/uploads/2015 /08/A-Business-Case-for-Older-Workers-Age-50-A-Look-at-the-Value -of-Experience.pdf.
Kim , W. G., Jin S. B., & Kim, H. J. (2008). Multidimensional customer- based brand equity and its consequences in midprices hotel. Journal of Hospitality & Tourism Research. 32(2), 235-254.
Loomes, S., & McCarthy, G. (2011). The aging workforce: How can Australian universities address future workforce challenges. Wellington, New Zealand: ANZAM.
Mook, L. (2013). Accounting for social value. Toronto: University of Toronto Press.
Mouritsen, J. et al. (2000). Valuing expressive organizations: Intellectual capital and the Visualization of value creation. In M. Schultz, M. J. Hatch, & M. H. Larsen (Eds.), the expressive organization: Linking identity, reputation, and the corporate brand. Oxford: Oxford University Press.
Naegele, G. & Walker, A. (2006). A guide to good practice in age management. Luxembourg: official for Official Publication of the European Communities.
Northouse, P. G. (2013). Leadership: Theory and practice. 6th ed.. Thousand Oaks, CA: Sage.
Paarlberg, L. E., & Perry, J. L. (2007). Values management, aligning individual values and organization goals. The American Review of Public Administration. 37(4), 387-408.
Stam, C. (2009). Knowledge and the ageing employee: A research agenda. Retrieve from http://www.scienceguide.nl/pdf /Stam200906.pdf.
Sole, D. L., & Applegate, L. M. (2000). Knowledge sharing practices and technology use norms in dispersed development teams. In S. Ang, H. Krcmar, W. Orlikowski.
Streb, K. C., Voelpel, C. S., & Leibold, M. (2008). Managing the aging workforce: Status quo and implications for the advancement of theory and practice. European Management Journal. 26, 1-10.
United Nations. (2010). World population prospect: The 2010 Revision. Retrieved from http://www.esa.un.org/peps/fertility_figures/interactive-figures_TF-trajectories.html.
Van Riel, C. B. M., & Balmer, J. M. T. (1997). Corporate identity: The concept, its Measurement and management. European Journal of Marketing. 31(5/6/), 340-355.
Westland, J. C. (2010). Lower bounds on sample size in structural equation modeling. Journal Electronic Commerce Research and Applications. 9(6), 476-487.
Armstrong, S., M., & Templar, A. (2005). Adapting training for older employees: The Canadian response to an aging workforce. The Journal of Management Development. 24(1/2), 57-67.
Ball, A. C., Reiss, A. E., Rudolph, C. W., & Baltes, B. B. (2011). Examining positive and negative perceptions of older workers: A meta-analysis. The Journals of Gerontology, Series B: Psychological Sciences and Social Sciences. 66(6), 687-698.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management. 17(1), 99-120.
Beck, V. (2009). Older workers-older learners: The perspectives of employers in the east midlands. Leicester : Centre for Labour Market Studies/ Learning & Skills Council.
Bennett, R., & Kottasz, R. (2000). Practitioner perceptions of corporate reputation: An Empirical investigation. Corporate Communications: An International Journal. 5(4), 224-234.
Bock, G. W., & Kim, Y. G. (2002). Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing. Information Resources Management Journal. 15(2), 14-21.
Cappelli, P. (2010). New workforce management: The aging workforce and the reversal of authority. Retrieved from http://www.hiring.monster.com/hr/hr- best practices/workforce-management/hr-management-skills/new- workforcemanagement.aspx.
CPD, Managing an age-diverse workforce https://www.cipd.asia/knowledge/reports/managing-age-diverse-workforce
Cong, X., & Pandya, K. (2003). Issues of knowledge management in the public sector. Academic Conferences Limited. 1(2), 25-33.
Dholakia, D. (2005). The social influence of brand community: Evidence from European carclubs. Journal of Marketing. 69(3), 19-34.
Forester Research. (2012). Foresights workforce employee survey. Canada: Author.
Fombrun, C. J. et al. (1999). Reputation: Realizing value from the corporate image. Boston: Harvard Business School Press.
Frank, R. (2003). NRC management in motion. Retrieve from https://www.gao.gov/assets/690/684347.pdf.
Gartner. (2016). High-performance-workplace. Retrieved from www.gartner.com/it-glossary/high-performance-workplace
Green, D. (2007). Leading in a postmodern workforce. Academy of Strategic Management Journal. 6(15), 15-25.
Grubic-Nesic, M. D., & Mitrovic, S. (2014). The influence of demographic and Organizational factors on knowledge sharing among employees in organizations. Tehnicki Vjesnik. 22(4), 1005-1010.
Hedge, J. W., Borman, W. C., & Lammlein, S. E. (2006). The aging workforce: Realities, myths, and implications for organizations. Washington, DC: American Psychological Association.
Hennig-Thurau, T., Malthouse, E. C., Friege, C., Gensler, S., Lobschat, L., Rangaswamy, A., & Skiera, B. (2010). The impact of new media on customer relationships. Journal of Service Research. 13(3), 311-330.
Henkens, K., & Schippers. J. (2012). Active ageing in Europe: the role of organizations. International Journal of Manpower. 33(6), 604-611.
Hewitt, A. (2012). Recognizing the value of older workers. Retrieve from https://states.aarp.org/wp-content/uploads/2015 /08/A-Business-Case-for-Older-Workers-Age-50-A-Look-at-the-Value -of-Experience.pdf.
Kim , W. G., Jin S. B., & Kim, H. J. (2008). Multidimensional customer- based brand equity and its consequences in midprices hotel. Journal of Hospitality & Tourism Research. 32(2), 235-254.
Loomes, S., & McCarthy, G. (2011). The aging workforce: How can Australian universities address future workforce challenges. Wellington, New Zealand: ANZAM.
Mook, L. (2013). Accounting for social value. Toronto: University of Toronto Press.
Mouritsen, J. et al. (2000). Valuing expressive organizations: Intellectual capital and the Visualization of value creation. In M. Schultz, M. J. Hatch, & M. H. Larsen (Eds.), the expressive organization: Linking identity, reputation, and the corporate brand. Oxford: Oxford University Press.
Naegele, G. & Walker, A. (2006). A guide to good practice in age management. Luxembourg: official for Official Publication of the European Communities.
Northouse, P. G. (2013). Leadership: Theory and practice. 6th ed.. Thousand Oaks, CA: Sage.
Paarlberg, L. E., & Perry, J. L. (2007). Values management, aligning individual values and organization goals. The American Review of Public Administration. 37(4), 387-408.
Stam, C. (2009). Knowledge and the ageing employee: A research agenda. Retrieve from http://www.scienceguide.nl/pdf /Stam200906.pdf.
Sole, D. L., & Applegate, L. M. (2000). Knowledge sharing practices and technology use norms in dispersed development teams. In S. Ang, H. Krcmar, W. Orlikowski.
Streb, K. C., Voelpel, C. S., & Leibold, M. (2008). Managing the aging workforce: Status quo and implications for the advancement of theory and practice. European Management Journal. 26, 1-10.
United Nations. (2010). World population prospect: The 2010 Revision. Retrieved from http://www.esa.un.org/peps/fertility_figures/interactive-figures_TF-trajectories.html.
Van Riel, C. B. M., & Balmer, J. M. T. (1997). Corporate identity: The concept, its Measurement and management. European Journal of Marketing. 31(5/6/), 340-355.
Westland, J. C. (2010). Lower bounds on sample size in structural equation modeling. Journal Electronic Commerce Research and Applications. 9(6), 476-487.
