The Effects of Competency for the Factors of Drivers Enhanced the Efficiency on Temperature Controlling Transportation Businesses in Bangkok and the Surrounding Areas

Abstract

           Present Thailand There is an expansion of the food and beverage business group Temperature-controlled transportation and warehousing systems are increasingly being developed and used. To maintain quality and reduce the rate of product spoilage. And most importantly, temperature-controlled transportation requires human resources to drive the vehicle to the customer's address. Therefore, this research aims to study 1) personal factors that the efficiency on temperature controlling transportation businesses in Bangkok and the Surrounding Areas; and 2) factors related to the performance of drivers that the efficiency on temperature controlling transportation businesses in Bangkok and the Surrounding Areas. It is quantitative research data were collected using an online questionnaire. It has an IOC value 1.00. A purposive sampling of 400 people was used. Statistics used in the analysis include percentage, mean, standard deviation, independent Sample t-Test, One-Way ANOVA, and Multiple Regression Analysis (MRA)
           The research results show found that 1) personal factors that the efficiency on temperature controlling transportation businesses in Bangkok and the Surrounding Areas found that education level has effects on the efficiency                      2) factors related to the performance of drivers that the efficiency on temperature controlling transportation businesses in Bangkok and the Surrounding Areas found that skills, self-perception, personal characteristics, and internal motivation have effects has effects efficiency. It has a positive impact on operational efficiency Significant at 0.05