Digital Literacy of the Personnel Affiliated with Office of the Chif Justice Region 4

Abstract

          The purposes of this research are as follows: 1) to investigate the digital literacy of the personnel affiliated with the Office of the Chief Justice, Region 4; 2) to compare the digital literacy of the personnel affiliated with the Office of the Chief Justice, Region 4; and 3) to propose the digital literacy development guideline to the personnel affiliated with the Office of the Chief Justice, Region 4. This research is a quantitative study using questionnaires to collect the data. The sample group consisted of 132 crews from the Office of the Chief Justice, Region 4 selected by using an accidental sampling method. The descriptive statistics were conducted; namely, frequency, percentage, means and standard deviation. Also, the inferential statistics, Independent Sample t-test and One-Way ANOVA were employed, in which the statistical significance at 0.05
          The research reported the results as follows: 1) the digital literacy of the crews from the Office of the Chief Justice, Region 4 was found very high in overall picture. The highest aspect was the comprehension and usage of digital technology, followed by the digital literacy for leveling up the organization potential. And the lowest belonged to the aspect of process design and digital service provision to improve the quality of the state operation; 2) when the digital literacy among the crews with different genders, ages, work experience, education level as well as operational positions was evaluated, it was found the different traits did not affect the literacy; and 3) the guideline to develop the digital literacy of the personnel was proposed. That is to say, the government sectors should set up more workshops and training program to develops the digital literacy of their personnel.