The Competitive Advantage Model of China’s “Double First-Class” University Libraries from Knowledge-Based Dynamic Capabilities
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บทคัดย่อ
This research aims to explore the competitive advantage model of China’s“Double First-Class” university libraries through the lens of knowledge-based dynamic capabilities, with service innovation as a mediating factor. The study employs a mixed research method. A quantitative approach involved collecting 420 valid questionnaires from these university libraries, with data analyzed using SPSS and AMOS to construct a structural equation model. Additionally, qualitative research was conducted through in-depth interviews with 9 key informants, including department directors and deputy directors from these libraries. These interviews provided valuable insights into how knowledge-based dynamic capabilities can enhance the competitive advantage of university libraries and supported the quantitative data analysis. The research results indicate that knowledge-based dynamic capabilities significantly influence the competitive advantage model of university libraries via service innovation. The main contribution of this study is the development of a reference competitive advantage model for university libraries, aimed at better enhancing their competitive position.
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