Design a Digital Multimodal User Interface for Senior Citizens

Authors

  • Parwapun Kamtab King Mongkut’s University of Technology North
  • Theerapong Wiriyanon King Mongkut’s University of Technology North

DOI:

https://doi.org/10.14456/educu.2022.5

Keywords:

multimodal user interface, digital technology, senior citizens

Abstract

The purposes of this research were to 1) design a digital multimodal user interface for senior citizens, and 2) evaluate the usability of multimodal this design. The sample used for this study consisted of 25 persons aged 60 years or older selected via purposive sampling. The research instruments included a web application for elderly citizens isolated due to COVID-19 as an experimental tool along with a usability assessment. The data were tested for normality and analyzed using tests for mean and standard deviation. The study was divided into two major phases: phase 1, which was related to the design of the user interface, and phase 2, which related to the usability evaluation of the interface. The findings of the study revealed that 1) the quality of the multimodal user interface design, through web application performance testing, was found to be at the highest level; the components of the user interface included graphic, touch, and voice user interfaces; and 2) the usability of the interface was found to perform at the highest level (M=4.57, SD=0.50)

Author Biographies

Parwapun Kamtab, King Mongkut’s University of Technology North

Lecturer in Department of Education Technology and Information, Faculty of Technical Education, King Mongkut’s University of Technology North

Theerapong Wiriyanon, King Mongkut’s University of Technology North

Lecturer in Department of Education Technology and Information, Faculty of Technical Education, King Mongkut’s University of Technology North  

References

ภาษาไทย

ณัชชา ปาพรม. (2561). การศึกษาและพัฒนาแอพพลิเคชันการเตรียมความพร้อมทางร่างกายสำหรับผู้ที่กำลังเข้าสู่สังคมสูงอายุ [ปริญญานิพนธ์ศิลปกรรมศาสตรมหาบัณฑิต, มหาวิทยาลัยศรีนครินทรวิโรฒ]. http://ir-ithesis.swu.ac.th/dspace/handle/123456789/245

นรรชนภ ทาสุวรรณ. (2561). ส่วนต่อประสานกับผู้ใช้ที่เป็นมิตรกับผู้สูงอายุในสวีเดน. Veridian E-Journal, 11(3), 2256-2273.

รัตนโชติ เทียนมงคล. (2560). การศึกษาลักษณะฟอนต์ที่เหมาะสมต่อประจักษภาพสาหรับผู้สูงวัยในบริบทตัวอักษรไทย บนหน้าจอแท็บเล็ตคอมพิวเตอร์. Veridian E-Journal, 10(3), 1066-1082.

รัชชานันท์ ศรีสุภักดิ์, ประภากร ศรีสว่างวงศ์, และ ปภาวี รัตนธรรม (2562). นวัตกรรมโมบายแอปพลิเคชั่นเพื่อการดูแลสุขภาพส่วนบุคคลสำหรับผู้สูงอายุ. มหาวิทยาลัยราชภัฏมหาสารคาม.

ภาษาอังกฤษ

Adiseshiah, E. G. (2018), UX design thinking from a senior citizen’s perspective. https://usabilitygeek.com/ux-design-thinking-senior-citizen-user/

Ageing Asia. (2019). Ageing population in Thailand. https://ageingasia.org/ageing-population-thailand/

Anagnostou, J. (2020, April 21), UX study: Designing for older people. https://uxplanet.org/ ux-study-designing-for-older-people-6c67575d9c2f

Balata, J., Mikovec, Z., & Slavicek, T. (2015). KoalaPhone: touchscreen mobile phone UI for active seniors.

J Multimodal User Interfaces, 9, 263-273. https://doi.org/10.1007/ s12193-015-0188-1

Berezhnoi, R. (2019, December 12), UX accessibility for elderly. https://f5-studio.com/ articles/age-friendly-ui-ux-design-thinking-for-senior-citizens/

Chan, Y. P. (2019), The influence of the interface button design of touch screens on operation and interpretation by elderly and middle-aged adults. Designs, 3(3), 1-12. https://doi.org/10.3390/designs3030035

Claypoole, V. L., Mishler, A., & Schroeder, B., (2016), Keeping in touch: Tactile interface design for older users. Ergonomics in Design The Quarterly of Human Factors Applications, 24(1), 18-24. http://dx.doi.org/10.1177/1064804615611271

Ferreira, F., Almeida, N., Rosa, A. F., Oliveira, A., Casimiro, J., Samuel, S., & António, T. (2014). Elderly centered design for interaction–the case of the S4S Medication Assistant. ScienceDirect, 27, 398–408. https://doi.org/10.1016/j.procs.2014.02.044

Jaskulska, A., Skorupska, K., Karpowicz, B., Biele, C., Kowalski, J. L., & Kope, W. L. (2020), Exploration of voice user interfaces for older adults-a pilot study to address progressive vision loss. Human-Computer Interaction. https://arxiv.org/abs/2012. 15853

Kim, S., Billinghurst, M., & Kim, K. (2020). Multimodal interfaces and communication cues for remote collaboration. Journal on Multimodal User Interfaces, 14(4), 313-319. https://doi.org/10.1007/s12193-020-00346-8

Leitão, R., & Silva, P. A. (2012), Target and spacing sizes for smartphone user interfaces for older adults: Design patterns based on an evaluation with users. ICPS Proceedings, 5, 1-13. https://dl.acm.org/doi/10.5555/2821679.2831275

MICE Intelligence Center. (2019). Aging population and future trends. https://intelligence. businesseventsthailand.com/th/insight/aging-trends

Nielson, J. (2012, January 3). Introduction to usability. https://www.nngroup.com/articles/ usability-101-introduction-to-usability/

Polyuk, S. (2019). Age before beauty–a guide to interface design for older adults. https://www.toptal.com/designers/ui/ui-design-for-older-adults

Pradhan, A., Lazar, A., & Findlater, L. (2020), Use of intelligent voice assistants by older adults with low technology use. ACM Journals, 31, 1-27. https://doi.org/10.1145/3373759

Promatics. (2018, May 22), Things to be taken care of when designing apps for the elderly. https://www.businessofapps.com/news/things-to-be-taken-care-of-when-designing-apps-for-the-elderly/

Salman, H. M., Ahmad, W. F., & Sulaiman, S. (2018), Usability evaluation of the smartphone user interface in supporting elderly users from experts' perspective. IEEE, 6, 22578-22591. https://doi.org/10.1109/ACCESS.2018.2827358

Sano, A. (2017), Touchscreen smartphone user Interfaces for older adults. Scholarly Horizons, 2, 1-6. https://digitalcommons.morris.umn.edu/horizons/vol4/iss2/7

TGRI. (2020). Opening new lifestyle proposals for aging society in the 5G era. https://thaitgri. org/?p=39104

Trzepla, S. (2019, July 28), UX accessibility for elderly. https://uxplanet.org/ux-accessibility-for-elderly-12-principles-9708289b6f78

Valamis. (2021, June 15). Learning curve theory. https://www.valamis.com/hub/learning-curve

Downloads

Published

2022-03-04

How to Cite

Kamtab, P., & Wiriyanon, T. (2022). Design a Digital Multimodal User Interface for Senior Citizens. Journal of Education Studies, 50(1), EDUCU5001005. https://doi.org/10.14456/educu.2022.5