การพัฒนารูปแบบกลยุทธ์การบริหารจัดการเชิงบูรณาการ ตามแนวคิดการบริหารจัดการชั้นสูงและ ระบบประกันคุณภาพสมบูรณ์แบบสำหรับสถาบันอุดมศึกษารัฐ: กรณี 10 สถาบันอุดมศึกษา

Abstract

     This research aims to develop a model of strategy for managing integration based on the concept of advanced premium execution and a comprehensive quality assurance system for the public universities. The sample of this study was recruited by sampling in 10 Higher Education Institutes which included 30 executives and 250 quality assurance committee members. This was a mixed method qualitative study utilizing a semi-structured interview and discussion group. Data were analyzed using content analysis and writing with Dendrogram. The quantitative research consisted of a questionnaire, evaluation forms, and the measure of satisfaction was analyzed by quantitative data analysis and descriptive statistical analysis of the percentage, mean, standard deviation and the PNI _modified summary format. The model was reviewed by 18 experts to examine patterns. In addition, 40 representatives of administrators and lecturers experimented with the model.

     The results shows that the model of Integrated Quality Management Strategies Using Advanced Premium Execution Strategies and a Comprehensive Quality Assurance System for Public Universities (APEQA) combined a strategic map and quality map per the CSIPOCF (Context, Suppliers, Input, Process, Output/Outcome, Customers, Feedback) concept. The driving mechanism was in part the leadership of the institution council and the executives, management structure, database system, information technologies, strategic plan, controlling, monitoring and evaluating system for continuous improvement. All mechanisms were driven by the Office of Strategy Management (OSM).