THE STUDY OF ELDERLY EMPLOYMENT PROCESS LESSON LEARNT: A CASE STUDY IN DEPARTMENT OF EMPLOYMENT, MINISTRY OF LABOUR

Abstract

This research aims to extract lessons from the elderly employment process implemented by the Department of Employment, investigate the challenges encountered, and propose practical solutions. A qualitative methodology was employed, combining documentary analysis with in-depth interviews of key informants, while ensuring validity through data triangulation. The findings reveal that the employment process is not merely administrative recruitment but also represents a human resource management mechanism that balances workforce needs with the creation of social value for the elderly. Major challenges include limited technological skills, outdated equipment, and physical constraints. Interpreted through the lens of Human Capital Theory, these challenges indicate a depreciation of valuable capacities that can and should be revitalized for organizational and societal benefit. Proposed solutions—such as digital skills training, flexible work-from-home arrangements, and network-building with private employers—are aligned with a systemic perspective on managing elderly labor with greater adaptability. This study therefore contributes both policy and practical insights by providing a body of knowledge that can guide sustainable elderly employment initiatives in both public and private sectors.