Applying Educational Information Systems to Support Policy Decision-Making in Educational Service Area Offices

Abstract

This academic article explores the strategic application of Educational Information Systems (EIS) to enhance evidence-based policy decision-making within Thailand’s Educational Service Area Offices. By integrating data analytics, real-time reporting, and digital management tools, EIS offers powerful mechanisms for improving transparency, efficiency, and responsiveness in educational administration. Drawing on both domestic and international literature, this article synthesizes key conceptual frameworks—such as data-driven decision-making (DDDM), strategic policy governance, and public sector digital transformation—to develop an operational model suitable for local education authorities. The proposed framework includes four core components: (1) Data Infrastructure Development, (2) Capacity Building for Data Literacy, (3) Institutional Mechanisms for Evidence Use, and (4) Feedback Loops for Continuous Policy Refinement. The article concludes with strategic recommendations for national education policymakers and ESAO leadership, advocating for systemic investment in digital infrastructure, professional development in data use, and cross-level coordination to sustain a culture of data-informed governance.