Approaches For Crisis Management Of Schools Under The Office Of Nakhon Si Thammarat Primary Educational Service Area 3

Abstract

          This research aimed to (1) study and analyze crisis management strategies in schools under the Nakhon Si Thammarat Primary Education Service Area 3, (2) examine the impact of crises on school management in this area, and (3) propose crisis management strategies for schools within this educational zone. The study employed a multi-phase mixed-methods approach. The qualitative sample included 21 key informants, while the quantitative sample comprised 170 schools affiliated with the Nakhon Si Thammarat Primary Education Service Area Office 3. Research instruments included questionnaires, in-depth interviews, focus group discussion records, and meta-evaluation checklists. The quantitative data were analyzed using frequency, percentage, mean, and standard deviation, while the qualitative data were analyzed using content analysis.
          The research findings revealed that
          1. The crisis management strategies for schools in Nakhon Si Thammarat Primary Education Service Area 3 consist of four key strategies as follows: 1) Strategies for managing educational resources, 2) Communication strategies with stakeholders, 3) Strategies for improving educational quality, and 4) Strategies for maintaining safety and health.
          2. The impacts of crises on school management in Nakhon Si Thammarat Primary Education Service Area 3 are as follows: Resource management strategies focused on administration. Communication strategies with stakeholders focused on promoting and developing personnel. Educational quality strategies focused on the development of educational technology. Safety and health strategies focused on managing a safe environment.
          3. The crisis management approach for schools in the Nakhon Si Thammarat Primary Education Service Area 3 includes 12 policy recommendations and 36 operational guidelines.