The Efficiency of Creative Inventions Hot and Cold Delivery Bag

Abstract

         Research on Efficiency of creative inventions Hot and cold delivery bag The objectives are (1) to design hot and cold delivery bags to reduce the time it takes to arrange products according to orders (2) to assess the satisfaction of service recipients at the 7-Eleven convenience store branch in front of Nakhon Si Thammarat Rajabhat University, and ( 3) To assess the satisfaction of the service provider. 7-Eleven convenience store, Nakhon Si Thammarat Rajabhat branch In this research, the population and sample were service recipients and service providers of the convenience store 7-Eleven, branch in front of Nakhon Si Thammarat Rajabhat University. The group was divided into 15 people serving convenience stores at 7-Eleven stores and 400 people receiving services at convenience stores at 7-Eleven stores by means of purposive selection. The tools used in the research were (1) a time recording form for arranging products according to orders, (2) evaluating the satisfaction of service recipients at the 7-Eleven convenience store branch in front of Nakhon Si Thammarat Rajabhat University, and (3) a satisfaction questionnaire. Service provider of convenience store, 7-Eleven, branch in front of Nakhon Si Thammarat Rajabhat University. By using the data from analyzing the percentage and finding the average score (¯x), the results found that (1) data from the order-ordering time record form Recording time before and after It was found that from spending time 20 minutes, it was reduced to 10 minutes. (2) Assessing the satisfaction of service recipients at the 7-Eleven convenience store branch in front of Nakhon Si Thammarat Rajabhat University. It was found that satisfaction was at an average of 4.45 and (3) data from a satisfaction questionnaire of convenience store service providers at the 7-Eleven store in front of Nakhon Si Thammarat Rajabhat University. It was found that satisfaction was at an average of 4.41.