HAPPY WORKPLACE FACTORS AND ACTIVITIES OF FOOD INDUSTRY EMPLOYEES

Abstract

The purposes of this research were 1) to explore the happiness factors of Thai employees who are working in the happy workplace award-winning companies, 2) to explore the human resource department activities in promoting happy workplace in the companies, and 3) to investigate the happiness factors among different generations of the employees. The research design was an exploratory sequential mixed-method. The participants consisted of 9 interviewees, and the participants in the quantitative part were 221 employees in three food companies. The qualitative research tools are a semi-structured in-depth-interview guide. The data collection method for the quantitative part was questionnaires. The data collection method was utilized by Google online application. The results of the studies, according to the research questions, revealed that the happiness factors from the qualitative studies are Healthy: exercise, Healthy: relax, Teamwork, Regulation, Leadership, Income, and Environment. Generation X attaches importance to teamwork, leadership, good salary and welfare, and work characteristics. Whereas, Generation Y gives priority to teamwork, freedom, good salary and welfare, environment, and work characteristics. For Generation Z, they place importance on teamwork, freedom, regulation, healthy, good salary, and work characteristics. The statistical analysis of happiness factors among three different generations is significant.