Competencies of Accountants in the Digital Era and Organizational Risk Management Affecting the Quality of Financial and Accounting Performance in the New GFMIS Thai System

Abstract

This research consists purposes were 1. to study the competencies of digital-era accountants that influence the quality of financial and accounting operations in the public sector through the new government fiscal management information system (New GFMIS Thai) and 2. to study organizational risk management that affects the quality of financial and accounting operations in the public sector through the New GFMIS Thai. This is a quantitative research. The research instrument used was a questionnaire. The sample consisted of 387 financial and accounting academics at operational to professional levels, as well as financial and accounting officers. The sample size was determined using Taro Yamane (1973) formula at a 0.05 margin of error. The data collected from the questionnaires were analyzed using multiple regression analysis to test the hypotheses. The results of the research were that 1) The characteristics of digital-era accountants including expertise in accounting tasks, proficiency in using the New GFMIS Thai system, ability to utilize other technologies to support work, knowledge and understanding of organizational regulations, emotional intelligence and interpersonal communication skills were found to have a statistically significant positive effect at the 0.01 and 0.05 levels on the quality of public financial and accounting performance through the New GFMIS Thai system, specifically in terms of completeness, accuracy, timeliness, and auditability. However, emotional intelligence had a statistically significant negative effect at the 0.01 level on the completeness of the work. Additionally, the ability to use other supporting technologies and emotional intelligence did not have a significant effect on the accuracy and timeliness of work performance and 2) Organizational risk management including the internal environment that helps mitigate risks, clearly defined risk management objectives, periodic risk assessments, clear risk response strategies, and effective risk control activities was found to have a statistically significant positive effect at the 0.01 and 0.05 levels on the quality of public financial and accounting performance through the New GFMIS Thai system, particularly in terms of completeness, accuracy, timeliness and auditability.