People's Satisfaction Towards Public Services of Na Nang Subdistrict Administrative Organization Phon Phisai District Nong Khai Province in the Fiscal Year 2023

Abstract

This research consists purposes were 1. to study the level of satisfaction of citizens with the public services of the Na Nang Subdistrict Administrative Organization Phon Phisai District Nong Khai Province Fiscal year 2023 2. to study the relationship between personal factors and public services of the Na Nang Subdistrict Administrative Organization. Phon Phisai District Nong Khai Province Fiscal year 2023 and 3. to study recommendations for public service operations of administrative organizations. Na Nang Subdistrict Phon Phisai District Nong Khai Province Fiscal year 2023. is quantitative research has a research tool, namely a questionnaire, with a sample group of people who are voters in the Na Nang Subdistrict Administrative Organization and who are service users. That came from calculating the sample size using the Taro Yamane formula at an error level of 0.05, resulting in a sample size of 384 people. This is in order to make this research complete in the sample size. The researcher therefore would like to increase the sample size to 400 people, who came from random sampling. The data collected from the questionnaire was then analyzed using descriptive statistics, consisting of percentages, averages. standard deviation and Pearson's Product Moment Correlation Coefficient. The results of the research found that: 1) The level of satisfaction of the people with the public services of the Na Nang Subdistrict Administrative Organization. Phon Phisai District Nong Khai Province Fiscal year 2023 is overall at the highest level. Accounting for 93.00 percent 2) Relationship between personal factors and public service provision of Na Nang Subdistrict Administrative Organization. Phon Phisai District Nong Khai Province Fiscal year 2023 overall has a moderate positive relationship equal to .513 and 3) Suggestions for public service operations of administrative organizations Na Nang Subdistrict Phon Phisai District Nong Khai Province Fiscal year 2023, sort frequency values ​​from highest to lowest. That is, knowledge about the efficiency of cattle and buffalo production should be provided to farmers in every village. Welfare should be allocated to help people in the community equally by selecting from those who are actually in distress. Should organize activities Local traditional events to continue the good culture There should be a system for notifying officials to provide repair services to the lighting system. Roads and water supply that are fast and up to date.