Applying of Good Governance Principles in the Administration of the Investigation and Suppression Division of the Customs Department

Abstract

This research consists purposes were 1. to study the application of Good Governance principles in the management of the Investigation and Suppression Division of the Customs Department and 2. to study the recommendations for applying Good Governance principles in the management of the Investigation and Suppression Division of the Customs Department. The population used in this study includes personnel working in the Investigation and Suppression Division of the Customs Department. This is a quantitative research study utilizing a questionnaire as the research instrument. The sample group consists of 185 individuals, determined by the Krejcie and Morgan table (1970) with a 95 percent confidence level. The data collected from the questionnaires will be analyzed using descriptive statistics, including percentage mean and standard deviation.

The research findings revealed that: The research findings revealed that: 1) Overall and by aspect, the levels were high (x̅ = 3.79, S.D. = 0.61). When considered by specific item, the item with the highest average was the aspect of cost-effectiveness (x̅ = 3.82, S.D. = 0.73), which was at a high level, followed by the aspect of the rule of law (x̅ = 3.81, S.D. = 0.51), and the aspect with the lowest average was the aspect of accountability (x̅ = 3.77, S.D. = 0.72), respectively and 2) The recommendations for applying good governance principles in the administration of the Investigation and Suppression Division of the Customs Department were as follows: 2.1) Rule of Law: The administration is carried out in accordance with the objectives of the policy plan, following the laws and regulations. 2.2) Ethics: Administrators demonstrate fairness in budget disbursement, ensuring justice within the organization. 2.3) Transparency: Information is disclosed, and operational procedures are set to ensure participation in each mission. 2.4) Participation: There are facilities and off-site services, and guidance is provided for organizational development. 2.5) Accountability: Work reviews are conducted regularly, and rules or regulations are improved to maximize benefits. 2.6) Cost-effectiveness: Resources are used efficiently and systematically, ensuring cost-effectiveness, and performance indicators are clearly defined