The Role and Qualifications of Accountant Affect to Shared Service Center in Malaysia

Abstract

This research consists purposes were 1. to study the role of accountants that affect work efficiency in shared service center business in Malaysia and 2. to study the qualifications of accountants that affect work efficiency in shared service center business in Malaysia. This research is a quantitative research. There are research tools which is questionnaire and sample group consisted of accountants from large and medium sized companies in Kuala Lumpur. Malaysia, 396 people, derived from quantitative sample calculations by Taro Yamane (1973) formula at an error level of 0.05, derived from purposive sampling, then collected data from the questionnaire with Multiple regression analysis consisting of frequency, percentage, mean, and standard deviation. The results of the research found 1) The role of accountants affecting work efficiency in the service center business in Malaysia. Overall, the work efficiency of accountants is at a high level (x̅= 4.07, S.D. = 0.436) moreover, the role of accountants, Attitude, vision and professional responsibility Affects work efficiency Accuracy of financial reports Punctuality in accounting In terms of using resources efficiently and in terms of having standards and being reliable. in the service center business in Malaysia Statistically significant at the 0.05 level. and 2) Qualifications of accountants affect work efficiency in shared service center business in Malaysia. Overall, the work efficiency of accountants is at a high level (x̅= 4.01, S.D. = 0.627) and the qualifications of accountants Accounting knowledge Providing accounting training for accountants In terms of creating an understanding of the accounting recording process for accountants and technology related to the accounting profession Affects work efficiency Accuracy of financial reports Punctuality in accounting In terms of cost-effective use of resources and the aspect of having standards and being reliable in the service center business in Malaysia Statistically significant at the 0.05 level.