The Needs of Government Agencies towards Qualifications of English Graduates in Thailand 4.0

Abstract

In today's world, English is one of the must-have skills for working not only in the private sector but also in the public sector. The study aimed at investigating the needs of government agencies towards qualifications of English graduates in Thailand 4.0. The sample was 40 employees as the representatives from different government agencies in the Northeast of Thailand. The instrument was the questionnaire concerning the needs of English skills for working in the government agencies. The questionnaire was adapted and developed into the five-point Likert rating scale. The data were analyzed into the mean, the standard deviation, and the Likert scale interpretation. The result revealed the importance of English skills in working. The slight differences were found and indicated that reading, listening, speaking, and writing skills were needed respectively. The result also presented how each skill was applied when working in the government agencies.