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Kaosanga khatthanam, Jantarajaturapath P, Pongklee A. Effects of Proactive Customer Service on Operational Efficiency of Hotel Businesses in Lao PDR. J Acct & Mgmt [Internet]. 2018 Mar. 30 [cited 2024 Apr. 20];9(1):156-65. Available from: https://so02.tci-thaijo.org/index.php/mbs/article/view/240725