เสาวชาคริต ก. and เจษฎาลักษณ์ ว., “The Influence of Perceived Empowerment to Service Quality: The moderating Role of Cognition - based trust and Affective - based trust of Krungthai Bank (Public company limited), branch office Nakhon Pathom Province”, J Acct & Mgmt, vol. 11, no. 2, pp. 43–55, Oct. 2019.