เสาวชาคริต ก.; เจษฎาลักษณ์ ว. The Influence of Perceived Empowerment to Service Quality: The moderating Role of Cognition - based trust and Affective - based trust of Krungthai Bank (Public company limited), branch office Nakhon Pathom Province. Journal of Accountancy and Management, [S. l.], v. 11, n. 2, p. 43–55, 2019. Disponível em: https://so02.tci-thaijo.org/index.php/mbs/article/view/220510. Acesso em: 28 apr. 2024.