THAMNARONG, M.; UON, V. . A Model of the Causal Factor of Electronic Satisfaction on Booking Online Website Rooms in Thailand. Journal of Arts Management, Bangkok, Thailand, v. 5, n. 3, p. 733–748, 2021. Disponível em: https://so02.tci-thaijo.org/index.php/jam/article/view/250999. Acesso em: 18 may. 2024.