TANYONG , P.; NIMITSADIKUL, P. Components of Electronic Service Quality of E-commerce Business in Thailand. Arts of Management Journal, Bangkok, Thailand, v. 6, n. 4, p. 1713–1732, 2022. Disponível em: https://so02.tci-thaijo.org/index.php/jam/article/view/257976. Acesso em: 15 sep. 2026.