CHUNHABUNYATIP, P.; SUWANNAKOOT , R.; CHINCHANG, P. The Influence of Logistics Service Quality on Customer Satisfaction, Trust, Commitment, and Loyalty in the Business to Business (B2B) Context. The Journal of Integrated Business Innovation and Sustainability (JIBIS), Bangkok, Thailand, v. 15, n. 1, p. 32–51, 2025. Disponível em: https://so02.tci-thaijo.org/index.php/fam/article/view/277573. Acesso em: 1 oct. 2026.