แนวทางการบริหารทรัพยากรมนุษย์ยุคดิจิทัล สู่การเป็นองค์กรนวัตกรรม ของสำนักงานเขตพื้นที่การศึกษาประถมศึกษา สังกัดสำนักงานคณะกรรมการการศึกษาขั้นพื้นฐาน

Abstract

This study aimed (1) to assess the needs in human resource management in the digital era for developing innovative organizations and (2) to formulate human resource management guidelines for transforming into an innovative organization. A mixed-methods approach was employed. The sample consisted of 369 participants including directors, deputy directors in charge of personnel management, and heads of personnel groups from primary educational service area offices. Key informants included nine experts in digital-era human resource management. The research instruments were a questionnaire and a structured interview. Data were analyzed using frequency, percentage, mean, standard deviation, and content analysis.
The research findings revealed that:
1. The actual condition of human resource management in the digital era for developing an innovative organization was at a moderate level overall, while the expected condition was at the highest level. The PNImodified index, ranked from highest to lowest, included performance appraisal, human resource development, selection, recruitment, welfare provision, compensation management, and human resource planning.
2. The proposed guidelines for human resource management in the digital era toward becoming an innovative organization consisted of: (1) transforming personnel’s mindset within educational service area offices, (2) restructuring work processes, (3) enhancing technological skills, and (4) adapting organizational culture toward digitalization.
The new body of knowledge obtained from this research indicated that human resource management in the digital era required a systematic approach aligned with the changing context, particularly in developing strategies that promote mindset transformation, digital skills, and organizational culture for sustainable innovation.