The Application of Sangahavatthu Principle in Public Services of the People of Khlonghae Municipality, Hatyai District, Songkhla Province

Abstract

          The purpose of this research article is 1) To study the use of Sangahavatthu principles in providing public services to the people and 2) Guidelines for developing the use of Sangahavatthu principles in providing public services to the people of Khlong Hae Municipality, Hat Yai District, Songkhla Province. The sample group consisted of 397 People aged 18 years and over and domiciled in Khlong Hae Municipality. Five of key informants were selected by purposive sampling. The employed research instruments were a questionnaire. and an interview form. The statistics employed for the data analysis were frequency, percentage, standard deviation, ​​and content analysis.

            The findings were as follows; Using the principles of Sangahavatthu in providing public services to the people of Khlong Hae Municipality, Hat Yai District, Songkhla Province, every aspect is at a high level, with an average value (  = 4.19, S.D. = 0.45). When considering each aspect, it was found that the aspects with value The highest average is Atthacariya principle, average value (  = 4.36, S.D. = 0.56), followed by Piyavaja principle, average value (  = 4.16, S.D. = 0.54), Samanatta principle, average value (  = 4.11, S.D. = 0.54) and the average principle (  = 3.98, S.D. = 0.55) and Guidelines for promoting the use of Sangahavatthu principles in providing public services to the people of Khlong Hae Municipality, Hat Yai District, Songkhla Province. Officials of Khlong Hae Municipality 1) should provide knowledge, understanding, and provide various useful suggestions. to the people who come to receive services 2) should check the use of speech that
is sweet, sweet, gentle, and speaks with sincerity 3) should welcome Volunteer to help Solve various problems with enthusiasm and 4) must provide equal services. without discrimination.