Human Resource Management through Organizational Diagnosis Model in Eastern Industry

Abstract

This Article has 3 objectives: (1) to study the context of human resource management in the eastern region; (2) to identify human resource management problems in the eastern region and (3) to propose a model of human resource management through organizational diagnosis by the Japanese culture model Kaizen tool. This research was a qualitative research 15 key informants were executives, employees and organizational judges. Kaizen consultant team from Thai-Japan Institute and acquiring the body of knowledge to collect information from experiences in Japan from experts Data were collected using in-depth interviews and participant and non-participant observation. Data were analyzed by substantive analysis.

The research results showed that (1) the context of human resource management Consists of (1.1) Recruitment Structure (1.2) Personnel Development Structure (1.3) Incentive Strategy Maintenance Structure (1.4) Compensation Structure (1.5) Retirement Structure (2) Human resource management problems through the organizational diagnosis model, consisting of (2.1) The preliminary survey from the work site from the preparation of the checklist consists of 3 areas that need urgent action: compensation, maintenance, personnel development. (2.2) The diagnosis does not cover 3 aspects, namely remuneration, maintenance and personnel development. (2.3) Analysis of the actual situation is not immediately checked to correct the time of the incident. (2.4) Find issues rom the checklist of each aspect of using the employee satisfaction survey tool, 3 aspects are compensation, maintenance. and personnel development (2.5) Kaizen improvement presentation identifies human resource management issues, topics that must be improved include 3 aspects: compensation, maintenance, and personnel development. (3) Human resource management according to the Kaizen approach by setting up a team according to the organizational structure to improve the items encountered problems, including (3.1) compensation for preparing a business continuity plan (BCP: Business Continuity Plan) comparing the cost of living (3.2) Maintenance Create a DASHBOARD PROGRAM Employee satisfaction, use OKR as a measure. (3.3) Personnel development create online teaching media to diagnose the organization for the organization.