A study on current conditions and problems of human capital management of small and medium enterprises in Bangkok Metropolitan Region.

Abstract

This article aimed to study the current condition and problems of human capital management of small and medium enterprises in Bangkok Metropolitan Region. The research model is a qualitative research using the concept of or the theory of human capital management of small and medium enterprises in Bangkok and based on the concept of human capital management knowledge management Employee Engagement and the performance of small and medium enterprises as a research framework. The research area by the researcher using the concept of determining the sample size of the Delphi Technique must not be less than 17 people. There are key informants who are experts in business development. Human resource management, 6 people and 22 small and medium enterprise entrepreneurs in Bangkok Metropolitan Region, a total of 28 people. Specific selection methods were used. The research tool was an in-depth interview, semi-structured data analysis. By analyzing the content and writing a descriptive description, the results showed that 1) small and medium enterprises in Bangkok and its vicinities; Emphasis is placed on knowledge management of personnel rather less, but more attention is paid to the number of employees in production to keep up with the needs of customers. 2) Relatively low with the employee engagement, as observed from turn overate, resigning or abandoning their jobs.3) Human capital management of small and Medium enterprises in Bangkok depends on the ability of entrepreneurs to manage change and 4) entrepreneurs still lack mentors to assist in business administration and most of them do not have a plan. Execute business or risk management plans, including business continuity plans.