CHUMNANCHAR, B.; RUNGRUANG, P. .; NAKWIJIT , S. . Development of Procedure of Front Office Staff Service for Revisits of Guests: A Case Study of four-Star Hotels in Chonburi Province. Journal of Business Administration The Association of Private Higher Education Institutions of Thailand, Bangkok, Thailand, v. 11, n. 1, p. 120–138, 2022. Disponível em: https://so02.tci-thaijo.org/index.php/apheitvu/article/view/255500. Acesso em: 27 apr. 2024.