PITJATTURAT, P.; RUNKAWEE, N. Online Relationship Marketing on Engagement and Customer Loyalty toward Mobile Phone Network Service Providers in Thailand. Journal of Business, Innovation and Sustainability (JBIS), [S. l.], v. 18, n. 2, 2023. Disponível em: https://so02.tci-thaijo.org/index.php/BECJournal/article/view/252797. Acesso em: 2 ต.ค. 2026.